Terms of Service

Welcome to Taroma Ebikes! We're thrilled to have you as a customer. Before you start enjoying our electric bikes and services, please take a moment to review our Terms of Service ("Terms"). By accessing or using Taroma Ebikes, you agree to be bound by these Terms.

  1. Introduction
    • Taroma Ebikes is an electric bike rental service based in South Africa. Our mission is to provide convenient, eco-friendly transportation solutions for locals and visitors alike.
  2. Rental Agreement
    • By renting an ebike from Taroma Ebikes, you agree to the terms outlined in our rental agreement. This includes responsibilities regarding the proper use and care of the bike, as well as liability for any damages incurred during the rental period.
  3. User Responsibilities
    • You are responsible for the safe operation of the ebike and must adhere to all local traffic laws and regulations.
    • Ebikes should be returned in the same condition they were rented, with any damages reported immediately.
    • You are responsible for securing the ebike when not in use to prevent theft or damage.
  4. Payment
    • Payment for ebike rentals is due at the time of booking. We accept various payment methods for your convenience.
    • Additional fees may apply for late returns, damages, or other incidents as outlined in our rental agreement.
  5. Safety
    • Your safety is our top priority. We provide helmets with each rental and encourage safe riding practices at all times.
    • Please familiarize yourself with the operation of the ebike before starting your ride, and use caution when riding in unfamiliar areas.
  6. Privacy
    • We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and disclose your data.
  7. Disclaimer of Liability
    • Taroma Ebikes is not liable for any injuries, accidents, or damages that occur during the rental period, except where prohibited by law.
    • We recommend that riders obtain appropriate insurance coverage for their own protection.
  8. Changes to Terms
    • We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website.
    • Continued use of Taroma Ebikes after any changes indicates acceptance of the revised Terms.
  9. Contact Us

Thank you for choosing Taroma Ebikes! We look forward to providing you with an exceptional ebike rental experience.